With an unrivalled network of 140+ locations countrywide comprising of branches, depots and Service Centres, we continue to expand our network in an effort to bring Fargo closer to our customers. Part of our strategic vision is to ensure that Fargo Courier is accessible to everyone in Kenya.
Key on Fargo’s strategic vision and plan is to acquire the best infrastructure and advance our service level and capability. To this end, Fargo has invested in a 182,000 sq ft. facility, the largest fully automated domestic hub in Kenya. This purpose built, self-contained security complex is designed to co-ordinate and control the various aspects of company’s operational and administrative functions.
This is aimed at enhancing efficiency and effectiveness of sorting and delivering, improve inventory accuracy as well as to accelerate day-to-day operations. Fargo is always adapting its capacity and capability to meet the growing clientele base as well as the ever increasing demands of both ad hoc and contracted customers.
The facility has a futuristic commercial vault for the storage and warehousing of high-value commodities and this will enable clients to have the peace of mind that no matter what we are warehousing, we have the solution for you. this service may also be convenient for items that may not fit within the Valuables-In-Transit service. This service option also provides for an All-Risk Insurance coverage hence enhancing the peace of mind and assurance to our clients, that their items are safe, secure and protected.
Fargo Courier is now investing in developing new and enhanced services to meet the varying needs of existing and potential customers, supported by our unique “On Time;Every Time” assurance. As a professional courier company, our objective is simply to be the best. As part of living our F.A.R.G.O values, customers will find that from the moment they book their courier service request, right through to successful delivery, they will experience a level of service and personal attention that others find tough to match.
Fargo has also embraced web-based technology to further enhance service choices to our customers. Through our Fargo “Book-A-Courier Service”, at the touch of a screen or click of a button, customers have a choice of booking a collection request using their computers, tabs or mobile phones.
Fargo courier also invested in Track and Trace technology, making it the first courier company in the region to allow customers to track their shipments.