customer satisfaction survey

How professional is our company?

Extremely professional

Very professional

Moderately professional

Slightly professional

Not at all professional

How convenient is our company to use?

Extremely convenient

Very convenient

Moderately convenient

Slightly convenient

Not at all convenient

How well do you feel that our company understands your needs?

Extremely well

Quite well

Moderately well

Slightly well

Not at all well

Compared to our competitors, is our service quality better, worse, or about the same?

A great deal better

Quite a bit better

Somewhat better

About the same

Somewhat worse

Quite a bit worse

A great deal worse

Don't know

Overall, how responsive have we been to your questions or concerns about our service?

Extremely responsive

Quite responsive

Moderately responsive

Slightly responsive

Not at all responsive

How likely are you would recommend this company to a friend or colleague?

(on a scale of 0 to 9. 0 being Not likely at all and 9 being Most likely)

If you are human, leave this field blank.

Track Parcel


	what is this?

Head Office

FARGO COURIER HUB,
Central Business Park,
Road C, Off Enterprise Road,
behind Sameer Business Park
Tel: +254 20 493 0000, +254 20 206 6934/18
Cell: +254 703 077 000, +254 728 606 461
Fax: +254 (0)60 05 230,
P.O. Box 43370-00100, Nairobi.

Customer Service and General Inquiries couriercs@fargocourier.co.ke
Adhoc Bookings
couriercsbooking@fargocourier.co.ke
Complaints
couriercs@fargocourier.co.ke
Overall Customer Service Manager
couriercsman@fargocourier.co.ke
Late Collections
courierops@fargocourier.co.ke